Orlander v. Staples, Inc.

Frequently Asked Questions

  1. Am I being sued?

    No, you are not being sued. If you received the Notice, then you have been identified as a potential class member in a class action lawsuit. For more information about how to get a payment from the lawsuit, please see FAQ 6.

  2. Why did I get the Notice?

    The Notice was sent to you pursuant to an Order of the Court because you or someone in your family may have purchased a Protection Plan in New York between February 1, 2010 and August 31, 2013.

    You received the Notice because you have a right to know about the proposed Settlement of this lawsuit, and about all of your options, before the Court decides whether to approve the Settlement.

    If you did not receive the Notice, you may review a copy here. You may also contact the Settlement Administrator at 1-888-457-2303 and request that the Notice be mailed to you, or you may download a copy here.

  3. What is this case about?

    The Lawsuit alleges that Staples misrepresented the terms and conditions of the Protection Plans and failed to adequately disclose that the Protection Plans required consumers to use coverage available under the manufacturer’s warranty before obtaining coverage under the Protection Plans. The Lawsuit alleges that consumers overpaid for the Protection Plans to the extent that the Protection Plans overlapped with the manufacturer’s warranty. Staples denies the claims alleged in the lawsuit.

  4. How do I know if I am part of the Settlement?

    You are a member of the Class if you purchased any Extended Services Plans from Staples in New York State from February 1, 2010 to August 31, 2013. The Extended Services Plans included in the Settlement are all product service plans that (1) applied to computers, laptops, netbooks, tablets, digital readers, or any other technology products (including, without limitation, printers, fax machines, all-in-ones, shredders, digital cameras, camcorders, monitors, televisions, digital audio players, PDAs/handheld devices, GPS devices, networking equipment, scanners, projectors, cordless phones, electronic staplers, and external drives); and (2) were administered or otherwise supported by Assurant.

  5. How much will my payment be? When would I receive it?

    Your share of the Settlement Fund will depend on the number of valid Claim Forms submitted, the number of people identified from Staples’ records as a result of completing the registration for their Protection Plan, and the amount of costs and fees that will be paid from the Settlement Fund.

    If you bought a Protection Plan in New York between February 1, 2010 and August 31, 2013, you will be entitled to make a Claim for an amount of at least 11 percent of the full price you paid for your Protection Plan. The Administrative Costs and the Fee and Expense Award will be deducted from the Settlement Fund first, and the rest of the Settlement Fund will be distributed to Class Members who either submit a timely Claim or who registered their Protection Plans. All the $3.95 million available will be distributed.

    The details of the allocation are as follows:

    Each person who has been identified by records from Staples and the company that administered the Protection Plan will be automatically sent a check or electronic payment after the Settlement is approved by the Court. However, these lists may not be complete. Therefore, to make sure you get a payment in the Settlement, you should complete a Claim Form here. Filling out a Claim Form will also allow for the Settlement Administrator to confirm your most recent address and email address. The amount you get will be based on the number of people who either submit Claims or are included on the lists provided to the Plaintiff. The amount you get will be allocated on a pro rata basis. That means, once the Settlement Administrator has the total number of people who are entitled to receive payments, the Settlement Administrator will divide the money up based on an equal percent of each purchase price. The lowest amount you will receive, if every Class Member makes a Claim, would be 11 percent of the Protection Plan purchase price (based on the total Settlement Fund). If fewer Class Members submit Claims, then the percentage you receive will go up accordingly.

    It is important that you claim the money you receive in a timely fashion once you get your check or electronic payment. To ensure that eligible Class Members receive as much money as possible (up to the full purchase price of the Protection Plan), a second distribution may be made, if economically feasible, if there is still money in the Fund because Class Members did not cash their checks or claim their electronic payments. That second distribution will be sent only to those Class Members who previously cashed their checks or accepted their electronic payment.

  6. How do I get money from the Settlement?

    Settlement awards have been distributed. Reissue requests are no longer accepted.

  7. When and where will the Court decide whether to approve the Settlement?

    The Court approved the Settlement on December 13, 2017 at the U.S. District Court, 500 Pearl Street, New York, New York 10007, in Courtroom 21A.

  8. Do I need to hire a lawyer?

    You are not required to hire an attorney because Lead Counsel is working on behalf of your interests. However, if you wish to retain an attorney, you may do so at your own expense.

    The Court appointed the law firm of Gardy & Notis, LLP to represent all Class Members. You will not be separately charged for these lawyers. The Court will determine the amount of Plaintiffs’ Counsel’s fees and expenses, which will be paid from the Settlement Fund.

  9. Can I object to the Settlement?

    The deadline to object has passed.

  10. Can I be excluded from the Settlement?

    The deadline to opt out has passed.

  11. How do I get more information?

    If you still have unanswered questions, please call the Settlement Administrator at 1-888-457-2303 toll-free; write to Staples ESP Settlement Administrator, P.O. Box 2876, Portland, OR 97208-2876; email the Settlement Administrator at info@StaplesSettlement.com; or contact the Plaintiff’s lawyer Meagan Farmer of Gardy & Notis, LLP at MFarmer@GardyLaw.com.

    Do not contact the Court or the Defendant for additional information about the Settlement.

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